All orders are shipped via FedEx fully insured.

All orders shipped in the USA are shipped FREE of charge.

Yes, we do ship to most countries throughout the world. For questions regarding delivery times, Duty, Taxes and any other questions, please contact us via e-mail or phone (1.615.269.6996).

We use FedEx fully insured.

All orders shipped outside of the USA are shipped FREE of charge. This does not include Duty, Taxes and VAT on International shipments.

Yes, it is the responsibility of the customer to pay any duties, taxes and/or VAT. These will be assessed at time of delivery. We can determine prior to shipment if there will be any duty, taxes or VAT charged.

We accept all major credit cards, checks, money orders, wire transfers, and cash. Please note that checks and wire transfers must be cleared in our account before we can complete a transaction and provide the merchandise to you.

At this time, we can only accept payment via wire transfers in US Dollars.

Yes, Genesis is partnered with Wells Fargo. To read more about our financing options, please visit our Financing Options page.

Yes, even though most designer engagement rings can only accommodate certain diamond sizes and shapes, you can certainly choose other diamond sizes and shapes other than those that that we have listed in our website. We have the largest selection and inventory of certified loose diamonds in the country. Please call us at 855-OMG-RING for more information.

Yes, we are an authorized dealer for all of the brands listed on our website., If you don't see s particular style, we most likely have it stock or we can order it.

Yes, we clean rings and pendants as long as they were purchased from us. Please bring your jewelry into one of our stores (Do Not mail the jewelry to us) and we will be happy to clean your jewelry FREE of charge. It should only take 20-25 minutes or you can drop off your jewelry and pick it up later in the day.

Even without professional help, you can clean your jewelry at home pretty easily. Just mix some ammonia and warm water in a 1:1 ratio and brush your jewelry with an old tooth brush. It's that easy!

Yes, we sell loose diamonds and have one of the largest inventories and selections of loose diamonds in the country.

Absolutely! We have the largest selection of certified loose diamonds in the country. Please call us at 855-OMG-RING for more information.

Yes. Genesis Diamonds is certified by the leading gemological institute. All of our diamonds are certified by the GIA or EGL and come with GIA or EGL certification.

Conflict Diamonds, or "blood diamonds," are diamonds that are sold to fund rebel movements in Africa, and make up less than 1% of the world’s diamond inventory. Since May of 2000, a system known as the 'Kimberly Process' was enacted that provides proof to our vendors and suppliers that these diamonds cannot and do not enter the United States under any circumstance. Genesis Diamonds upholds the highest standards of business ethics for ourselves and our vendors and suppliers, and only do business with vendors and suppliers who comply with the Kimberley Process, the Voluntary System of Warranties, and United Nations resolutions pertaining to conflict diamonds. We will never buy, purchase, or trade with any dealer that does not provide proof that they adhere to the Kimberly Process.