Genesis Diamonds is a revolutionary concept that gives the public direct access to the selection, price and quality once offered only to jewelry store owners. Our direct importing means you get premium, hand-selected diamonds at extraordinary prices and values guaranteed anywhere in the country! We offer a risk-free shopping experience with lifetime upgrade policies and money back guarantees never before offered by jewelry retailers. Intelligent shoppers will no longer have to travel to New York or other diamond districts to buy exquisite diamond jewelry at world market prices.
We want our customers to be 100% satisfied with their purchase. Your shopping experience at GenesisDiamonds.net includes:
GenesisDiamonds.Net accepts returns 30 days from the date of delivery.
Each returning item must be accompanied by an RA#. Before making your return, please call (855) 664 7464 to obtain authorization for your package as returns will not be accepted without them. After obtaining an RA#, securely package and ship the item back to us. GenesisDiamonds.net is not responsible for items lost due to shipping errors, so be sure to use a reputable carrier.
How Can I Return a Purchase?
Simply call (855) 664 7464 and obtain an RA#. Then securely package and ship the item to the following address:
GenesisDiamonds.net: 3742 Hillsboro Pike, Nashville, TN 37215.
Return Exceptions
The only exceptions to our return policy are any items custom made for the wearer, which is known as a "Special Order." Such items include eternity bands and designer mountings. A Special Order is any item not currently "in stock" that is ordered per your request.
Making a jewelry purchase is a big deal, especially when you are selecting an engagement ring. We want you to be certain that what you bought is exactly what you want. Our unbeatable 60-day return policy gives you plenty of time to gather opinions from friends and family about your purchase and make sure you're happy. If, for any reason, you want to return your center diamond, you can do so for a full refund or exchange, no questions asked.
60-Day Return Policy Guidelines
Genesis believes in hassle-free shopping! Unlike other jewelry stores, you do not have to double the purchase to get your money back; you only pay the difference. Trade your $5,000 Genesis Diamond against a purchase of $5,200 and only pay the $200 difference. Here’s the best part: trade your Genesis diamond after one full year and receive an additional 10% appreciation for your diamond. What a great investment! Your $5,000 Genesis diamond is now worth $5,500. Your Genesis diamond can only increase in value and we pass that on to you, our valued customer! Genesis has the best trade-in policy anywhere in the jewelry industry, GUARANTEED!
Our Price Match program was instituted to give customers the very best possible price on designer name engagement rings with certified diamonds. We are confident that we can offer a better price on any designer name engagement ring that we offer with a certified diamond. If you find a designer name engagement ring with a certified diamond at a lower price than we have offered on our website or if you find a designer name engagement ring with a certified diamond and want us to match the jeweler’s price, please call us at 855-OMG-RING (855-664-7464). Show us the price that you have been quoted and give us the opportunity to beat that price. Please note the terms below of our guarantee:
At any point during the first year of purchase Genesis Diamonds will gladly buy it back at 65% of the original purchase price. Genesis Diamonds strives to offer customers the best possible guarantees anywhere in the United States, and as a result we are happy to provide our customers with this great program.
Every diamond ring purchased from Genesis Diamonds comes with our lifetime warranty and is carefully inspected prior to shipping. Our lifetime warranty is a free, peace-of-mind guarantee that covers the entire article of jewelry from abnormal stone loss/breakage, as well as defects in workmanship or manufacturing. If at any time your jewelry is in need of servicing or repair, Genesis Diamonds will repair or replace your item free of charge.
Genesis Diamonds works with the industries’ most talented and reputable jewelry designers; because of this, our jewelry ranks at the highest possible standard of quality. Each item is thoroughly inspected and quality-checked prior to shipment so that you can enjoy it worry-free for many years to come.
* Please note that this warranty does not cover your center stone.
What Do I Need To Do?
In order to obtain warranty and guarantee service from GenesisDiamonds.net, you will first need to contact us at (855) 664 7464 and obtain an RA# for your shipment. Without an RA# your package will be rejected. Address: GenesisDiamonds.net, 3742 Hillsboro Pike, Nashville, TN 37215
What about Ring Sizing?
It is your responsibility to ensure that you provide GenesisDiamonds.net with the correct finger size. However, if a ring is in need of sizing, most rings can be sized safely and will be taken care of as part of our lifetime warranty service. However some wedding bands, eternity bands, and some designer rings cannot be sized once made, so please contact GenesisDiamonds.net at (855)-664-7464 and discuss sizing with a sales representative prior to making your purchase if you are unsure. When you are ready to send your ring for sizing, please contact GenesisDiamonds.net and obtain an RA#, as your package will be rejected without one. In some cases where a size exchange is needed, a restocking fee may apply.
All of our hand-selected diamonds are processed at the world’s most creditable laboratories: The Gemological Institution of America (GIA) and The European Gemological Laboratory (EGL). Only a small percentage of diamonds make it through our strict quality control. Genesis Diamonds mainly purchases ideal cut diamonds, giving each stone a spectacular balance of brilliance, scintillation and fire.
Genesis Diamonds is a revolutionary business that gives the public direct access to the selection, price and quality once offered only to jewelry store owners. Our direct importing means you get premium, hand-selected diamonds at extraordinary prices! We offer a true risk-free shopping experience. As pioneers in the industry, Genesis Diamonds provides clients with one of the most unique upgrade policies in the world. Our lifetime upgrade and money back guarantee gives customers total confidence in all of their purchases. Intelligent shoppers no longer have to travel to Atlanta, New York or Chicago to buy exquisite diamond jewelry at world market prices.
Any credible jewelry store can offer you similar quality stones, but you’re going to pay a premium price for them. What they can’t do is eliminate the middlemen and offer TRUE wholesale prices! Owner of Genesis Diamonds, Boaz Ramon, hand-selects every diamond that comes to the store, while utilizing his own cutting facilities all over the world. The true difference is simple: Genesis Diamonds OWNS its entire inventory. There are no third parties involved in our diamond buying process. Needless to say, this purchasing power will explain the HUGE savings that Genesis Diamonds can offer, baffling both the competition and, yes, even its own clients.
Conflict Diamonds, or "blood diamonds," are diamonds that are sold to fund rebel movements in Africa, and make up less than 1% of the world’s diamond inventory. Since May of 2000, a system known as the 'Kimberly Process' was enacted that provides proof to our vendors and suppliers that these diamonds cannot and do not enter the United States under any circumstance. Genesis Diamonds upholds to the highest standards of business and ethics for ourselves, our vendors, and suppliers. We only do business with vendors and suppliers who comply with the Kimberley Process, the Voluntary System of Warranties, and United Nations resolutions pertaining to conflict diamonds. We will never buy, purchase, or trade with any dealer that does not provide proof that they adhere to the Kimberly Process.
Genesis Diamonds is proud to offer an exclusive discount to our friends in the military. We currently offer a 5% discount off the cost of your purchase of an engagement or wedding ring. Please note that this offer may not apply to some engagement and/or wedding rings.
To receive this discount, we simply ask you have a valid United States Military email address.
Genesis Diamonds accepts all of the following forms of payment:
- - American Express, Discover, MasterCard and Visa
- - PayPal
- - Google Checkout
- - Bank Wire Transfer (*)
- - Checks (**)
(*) Buyers paying via bank wire transfer will receive a 2% discount to the total of their order.
(**) We currently only accept printed checks but will be accepting electronic checks in the very near future. When paying by check, please note that the check must be in US Dollars and drawn on a US bank. We will only process your order after the check is received and has cleared in our bank account (3-7 days depending upon location of your bank).
GenesisDiamonds.net strives to make your online purchase as easy as possible. If you require your purchase to be shipped to a different address to preserve a surprise, we will take any steps required to accommodate you. Please note however that you may be required to contact your credit card company to verify address information as well as faxing appropriate information to us. We take all the necessary steps to prevent credit card fraud and so these steps will help in that effort. GenesisDiamonds.net does not ship to PO Boxes for a multitude of reasons.
GenesisDiamonds.net requires a signature for all packages shipped. This is to ensure that the item is protected against loss or theft, and is in your best interest to protect your valuable jewelry purchase. If you are in need of special shipping arrangements, please call GenesisDiamonds.net at (855) 664 7464 prior to the shipment of your purchase. When your shipment arrives, please thoroughly inspect the package to ensure that it has not been tampered with or broken into BEFORE signing with the carrier. Genesis Diamonds is not responsible for lost or stolen jewelry during shipment or delivery.
Once the transaction is complete and the item is ready for shipment, you will be notified through email that your order has shipped. You will also be provided a tracking number at that time. GenesisDiamonds.net does not process shipments on Saturdays, however for an additional fee of $50, your order can be shipped overnight Friday for a Saturday delivery if needed. Please make these arrangements with GenesisDiamonds.net prior to your shipment date.
Orders shipped in Tennessee and Kentucky are subject to state sales tax laws.
Your item will be packaged in the safest manner. Each article of jewelry is placed inside of your jewelry box, then secured firmly in the shippers packaging. Each FedEx shipment is double boxed for extra safety and security. Inside, your jewelry and all accompanying paperwork will be together when your shipment arrives.
We accept orders from and ship to most countries outside of the USA.
- - International orders are shipped FREE via FedEx.
- - Your order is fully insured by us.
- - Duies, taxes and VAT must be paid by you the Customer.
- - A complete list of the countries we ship to is listed below.
- (*) If you do not see your country listed, please contact us via e-mail.
| Argentina | Cayman Islands | France | Israel | Mexico | Puerto Rico | Trinidad/Tobago |
| Aruba | Chile | Germany | Italy | Monaco |
Reunion | United Kingdom |
| Australia | China | Gibralter | Japan | Morocco | Saudia Arabia | |
| Austria | Costa Rica | Greece | Jordan | Neth. Antilles | Singapore | |
| Bahamas | Cyprus | Guam | Korea | Netherlands | Spain | |
| Barbados | Czech Republic | Hong Kong | Kuwait | New Caledonia | Sri Lanka | |
| Belgium | Denmark | Hungary | Luxembourg | New Zealand | St. Thomas | |
| Bermuda | Dominica | Iceland | Malaysia | Norway | Sweden | |
| Bolivia | Dominican Rep. | India | Malta | Philippines | Switzerland | |
| Cambodia | Finland | Indonesia | Martinique | Poland | Taiwan | |
| Canada | Fr. Polynesia | Ireland | Mauritius | Portugal | Thailand | |
When you purchase an article of jewelry online from GenesisDiamonds.net, each item is shipped through FedEx Priority Express to ensure your purchase is delivered in a safe and timely fashion. Because your safety is our main concern, all items shipped from any of our locations will be insured from the minute it leaves the store until it reaches your door. From start-to-finish, your purchase is 100% covered!
Believe it or not, most jewelers don't put a lot of thought into the presentation box. Fortunately for you, Genesis Diamonds has you covered! Each article of jewelry purchased through GenesisDiamonds.net arrives with a mahogany jewelry box that will accompany your beautiful piece of jewelry. We want you to be proud when you get down on one knee!
Every diamond purchased from Genesis Diamonds comes with a certified appraisal. Having a qualified jewelry appraisal is very important to the future safety of your new valued treasure. Whether it’s for insurance purposes or piece of mind; our in-house expert jewelry appraiser is specifically trained and experienced to evaluate the true value of your piece.
We highly recommend insuring any of your purchases from Genesis Diamonds. It’s a small price to pay for the safety and security of your jewelry; protecting against theft, loss, mysterious disappearance and center stone breakage.
This policy should include loss of the item, gemstones and diamonds; theft, damage, and mysterious disappearance. Ask your insurance agent to quote the policy with no deductible and with the above coverage. The going rate for jewelry insurance is $1.50 - $1.85 per hundred and if you're quoted higher, than your probably paying too much. To calculate the annual premium take the appraised value of the jewelry and multiply it by the rate and then divide it by 100. Example (appraised value $10,000 X $1.50 = $15,000 Divide by 100 = $150 per year).
Some local insurance agents aren't familiar with jewelry insurance policies and you may feel like you're not getting the proper assistance. There are a couple of jewelry insurance companies that provide superior service and if your agent fails to give you proper assistance, we recommend that you give them a call. The two we like most are CHUBB Insurance and Jewelers Mutual. These companies specialize in personal articles policies and generally have the lowest rates with the best coverage. We highly suggest that you give one of them a call or visit their website for more information.
*** Genesis Diamonds is not affiliated with Jewelers Mutual Insurance Company or CHUBB Insurance. Our recommendations are not binding or contractual.
Genesis Diamonds is a second generation wholesaler that formerly supplied diamonds to over 750 jewelry stores throughout the United States. As a result, our buying power is second to none, and we offer you a competitive price guarantee. If within 30 days of your GenesisDiamonds.net purchase, you find an "apple to apples" quality diamonds for less, we will gladly match the difference. We want to give our customers the confidence of knowing they are shopping in the right place!
The content within the GenesisDiamonds.net website is updated on a regular basis. Due to this, the information contained within the GenesisDiamonds.net website may include typographical errors and/or mistakes. Neither GenesisDiamonds.net nor Genesis Diamonds LLC will be held financially or otherwise responsible in any manner for incorrect pricing and information appearing either in genesisdiamonds.net or any other website that shows data provided by genesisdiamonds.net. GenesisDiamonds.net reserves the right to refuse any order it receives based upon incorrect pricing, description, delivery and other reasons. In the event of a cancelled order, the purchaser’s funds will be immediately refunded via the same method used to make payment.
Thank you for visiting GenesisDiamonds.net. Genesis Diamonds respects your privacy and understands concerns about the privacy of your personal information. By visiting GenesisDiamonds.net, you’re confirming your agreement to the items described in this Privacy Policy.
Google and Third Party Vendors
- Third party vendors, including Google, show your ads on sites on the internet.- Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website.
- Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.
- Genesis Diamonds uses Remarketing Dynamic Ads. This feature uses the Teracent cookie and users may opt out of the Teracent cookie by visiting the Teracent opt-out page.
Information we collect
All information entered on GenesisDiamonds.net is collected and stored to provide you better service in the future. For example: When you place an order on our site or sign up for email notifications and updates, we collect and store your personal information so we may provide the products and services that you have requested. Personal information includes – but not limited to – name, address, age, date of birth, gender, email address, telephone and fax numbers, credit card information and interests. The choice to provide these items is completely up to you; however, failure to do so may result in you being unable to use certain features on our website.
What we do with your information
The use of all personal information collected from our customers is used to improve your overall shopping experience with us. This information helps streamline the process to get you your order quickly and efficiently. We may also send you (via email or other means) special promotions on products or services that we think may be of interest to you. At any time, you may choose to opt-out of these services, and no longer receive these types of promotions.
GenesisDiamonds.net will not share any of the personal information which you have provided to us without your prior consent, as may be required by law as we reasonable deem necessary to protect GenesisDiamonds.net or others from injury or loss, or with other persons or entities with whom we contract to provide services in connection with our website or other business activities. If we do share such personal information with a third party, we will, to the best of our abilities, require that the recipient protect that information in a manner consistent with this Privacy Policy. However, we cannot guarantee how such a third party will use personal information. The information provided to GenesisDiamonds.net is considered an asset of the company and may be included in the assets transferred to an acquirer, if GenesisDiamonds.net is acquired by a third party. If such a transfer should happen, any personal information transferred shall remain subject to the terms and promises contained in this Privacy Policy.
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