Shop With Confidence
100% RISK-FREE Shopping(Website Purchases Only)
We want our customers to be 100% satisfied with their purchases. Your shopping experience at GenesisDiamonds.net includes:
- 30-Day Money Back Guarantee (center diamond only)
- 30-Day Return Policy (center diamond only)
- 110% Lifetime Diamond Upgrade
- Price Match Guarantee
- One Year Diamond Buyback
- Lifetime Ring Warranty
- GIA & Ideal Cut Certified Diamonds
- Direct Diamond Import Prices
- Free Insured Shipping
- Order with only 25% down
- *Warranties, guarantees, and upgrade policies are non-transferable and are only valid for the original owner.
Take a deep breath, visit our online galleries, and be confident you've come to the right place for the best prices on top selling diamond designer engagement rings. It's guaranteed here! No pressure, no hassle; only friendly, knowledgeable experts ready to help make your shopping experience at www.genesisdiamonds.net a success.
30-Day Money Back Guarantee
GenesisDiamonds.net accepts returns 30 days from the date of delivery.
Before sending the item back, you must obtain a pre-approved Refund Authorization number (RA#) and include this number with your item. To begin the process, please call (855) 664-7464 to obtain authorization for your package, as returns will not be accepted without them. After obtaining an RA#, securely package and ship the item back to us. GenesisDiamonds.net is not responsible for items lost due to shipping errors, so be sure to use your local Post Office and send via registered mail, fully insured.
Then securely package and ship the item to the following address:
Attn: Processing Department
P.O. Box 150389
Nashville, TN 37215
The only exception to our return policy are any items custom made for the wearer, which is known as a "Special Order." Special orders also include eternity bands, designer mountings, or specially sized rings for the customer.
*In order to give our customers the best prices, we do not allow comparison purchasing. Comparison purchasing is the act of ordering two or more of the same, or similar item, and then only keeping one of them. If you are unsure, or have detailed questions about a particular item, please call one of our customer service representatives for expert help.
30-Day Return Policy
The purchase of a diamond can be one of the most difficult decisions you'll ever have to make. That's why www.genesisdiamonds.net gives you 30 days to return your diamond for a full refund or exchange without charging a restocking fee. No questions asked! If for any reason you want to return your diamond, you've got thirty full days to decide.
This 30-day return policy is for the center diamond only, not side stones, three-stone rings, mountings, special orders or designer rings.
The center diamond must be in excellent condition, free from breakage and chipping, and be accompanied by certification documents.
Designer engagement rings & Designer wedding bands are special orders and are not eligible to return.
“Designer” is considered any item that we sell made by, A.JAFFE, Bez Ambar, Christopher Designs, Genesis Designs, Henri Daussi, Jack Kelege, Jeff Cooper, Kirk Kara, Michael B, Precision Set, Saturn Jewels, Scott Kay, Simon G, Tacori and Verragio.
*Our 30-day return policy applies to purchases up to $29,000.
How do I make an exchange?
Simply call customer service at 855-OMG-RING to obtain an RA# (Return Authorization #). Please securely pack and seal the return merchandise.
Where do I send my return or exchange?
Please remember to call first to obtain an RA# for your return or exchange. Packages sent to us for return or exchange without an RA# visible on the outside of the box will be refused. Please send your return or exchange to:
Attn: Processing Department
P.O. Box 150389
Nashville, TN 37215
110% Lifetime Diamond Upgrade
Genesis Diamonds believes in hassle-free shopping! Unlike traditional jewelry stores, you do not have to double the purchase to get your money back; you only pay the difference. Trade your $5,000 Genesis Diamond against a purchase of $5,200 and only pay the $200 difference. Here’s the best part: trade your Genesis diamond after one full year and receive an additional 10% appreciation for your diamond. What a great investment! Your $5,000 Genesis diamond is now worth $5,500. Your Genesis diamond can only increase in value and we pass that on to you, our valued customer! Genesis has the best trade-in policy anywhere in the jewelry industry, GUARANTEED!
1 Year Diamond BuyBack(Website Purchases Only)
If at any point during the first year of your purchase you feel the need to return your diamond (center stone only), don't worry, you're covered. Genesis Diamonds will gladly buy back your diamond at 65% of the original purchase price. We strive to offer our customers the best guarantees in the country. We want you covered from every angle, and we're happy to provide our customers with this great program.
Your concerns are our concerns. Conflict diamonds, otherwise known as "blood diamonds," are sold to fund rebel movements in Africa and make up less than 1% of the world's diamond inventory. Since May of 2000, a system known as the "Kimberly Process" was enacted to provide proof to our vendors and suppliers that these diamonds cannot and do not enter the United States under any circumstances. Genesis Diamonds adheres to the highest standards in the industry and expects the same from its vendors and suppliers. We only do business with vendors and suppliers who comply with the Kimberley Process, the Voluntary System of Warranties, and United Nations resolutions pertaining to conflict diamonds. We will never purchase or trade with any dealer that does not provide proof that they adhere to the Kimberley Process.
Lifetime Ring Warranty
Every ring purchased from www.genesisdiamonds.net is backed by our lifetime ring warranty. All items shipped from our stores go through rigorous quality control checkpoints to make absolutely certain that the item you receive is free from abnormal stone loss/breakage, as well as any defects in the workmanship or manufacturing. If at any time your jewelry is in need of service or repair, Genesis Diamonds will repair or replace your item free of charge.
* Please note that this warranty does not cover your center stone.
- FREE stone check / tightening of prongs
- FREE prong replacement or re-tipping
- FREE head replacement if needed
- FREE polishing / refinishing for the life of the ring
- FREE rhodium plating for white gold
- FREE lifetime appraisal service
- FREE lifetime stone replacement for diamonds in your setting. (Not the center diamond*)
Direct Diamond Import Prices
For nearly two decades Genesis Diamonds' owner, Boaz Ramon, was the supplier, advisor and authority to more than 700 jewelry stores in the United States. In 2004, he came up with a revolutionary concept that would offer the public direct access to the selection, price and quality once offered only to jewelry store owners. He travels abroad visiting various diamond districts and his own cutting facilities. He utilizes his 25 years of experience to hand-select every diamond that comes into our store.
Please compare our diamond prices and see the difference for yourself.
We will never lose a sale due to price, quality, selection, or guarantee!
GIA Ideal Cut Certified Diamonds
All of our hand-selected diamonds are processed at the world's most creditable laboratories: The Gemological Institution of America (GIA). Only a small percentage of diamonds make it through our strict quality control system. Nearly all of the diamonds we purchase are ideal cut, giving each stone a spectacular balance of brilliance, scintillation, and fire.
Best Price Guarantee
At Genesis Diamonds, we’re committed to providing the highest quality diamonds at the lowest possible prices, which is why we are extending a diamond price match policy to all of our valued customers. If you find a specific diamond listed at a lower price on a competitor’s website within 30 days of your purchase, simply contact us and provide one of our experts with the diamond specifications. Not only will we match the difference, we’ll BEAT IT! Our on-site diamond experts do not work on commission and are dedicated to providing you with the best service possible.
Order with only 25% down
Genesis Diamonds is confident that we will meet and exceed your expectations. Our unrivaled guarantees and warranties alone should do just that; however, our customers mean more to us than just a number on a ticket. We know how frightening it can be to make such a significant investment without ever setting foot into one of our three locations in Middle Tennessee and Kentucky. Put your mind at ease. Let us start your order with only 25% down. Then simply pay us the remaining balance before we ship it to you.
It's that easy!
We have no doubt that we will exceed your highest expectations with any one of our beautiful diamond engagement rings.
To place your order with a low 25% deposit, please call 855-OMG-RING.
Free Insured Shipping(Website Purchases Only)
Genesis Diamonds offers free, fast shipping to all of our shipping destinations, regardless of the amount of your purchase. In addition to free shipping, you can rest assured in knowing that your items are securely packaged and fully insured while in-transit to your home or office.